Send appointment SMS follow-ups with Typeform, Twilio, and Google Sheets

Automate appointment follow-ups with instant SMS responses and smart nudging to convert more leads from your Typeform submissions.

workflowlead_generation

by David Schreiberon n8n

Nodes

Triggers

Platform

n8n

Tech Stack

Typeform Trigger

Twilio

Google Sheets

Twilio Trigger

How It Works

When customers submit your Typeform, they instantly receive a personalized welcome SMS. The system automatically logs submissions to Google Sheets and sends up to 2 follow-up nudges every 24 hours until customers respond, ensuring no leads fall through the cracks.

Set up Google Sheets tracking

Create a Google Sheet with columns for customerName, customerPhone, submittedAt, repliedAt, nudgeCount, and lastNudgeAt to track all submissions and follow-up status.

Connect Typeform submission trigger

Configure the first branch to trigger on new Typeform submissions, sending instant welcome SMS via Twilio and logging customer details to Google Sheets.

Configure SMS reply handler

Set up the second branch with Twilio SMS trigger to detect customer replies and automatically mark them as responded in Google Sheets to stop future nudges.

Build automated nudge engine

Create the third branch with a 6-hour schedule that finds non-responders in Google Sheets and sends follow-up SMS nudges at 24 and 48 hours after submission.

Attached Files

workflow.json