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Summarize calls & notify teams via HubSpot, Slack, Email, WhatsApp

Automatically summarizes call transcriptions using AI and distributes insights to teams via HubSpot, Slack, Email, and WhatsApp.

workflowcrm
Encoreskyby Encoreskyon n8n
Nodes

15

Platform

n8n

Tech Stack
AI Agent
OpenAI
OpenAI
Gmail
Gmail
Slack
Slack
WhatsApp
WhatsApp
HubSpot
HubSpot
How It Works

This workflow receives call transcriptions via webhook, uses OpenAI to extract summaries and action items, then automatically distributes the insights across multiple channels. It syncs data to HubSpot CRM and notifies relevant departments through their preferred communication platforms.

1

Receive transcription via webhook

Workflow triggers when a call or meeting transcription is received through the webhook endpoint.

2

Summarize and extract key information with AI

OpenAI processes the transcription to create summaries, identify action items, and classify relevant departments and client details.

3

Route notifications to departments via email

Automatically sends relevant summarized information to specific departments based on content classification.

4

Sync summary to HubSpot CRM

Saves the processed summary to the associated contact or deal record in HubSpot for future reference.

Attached Files
workflow.json
5

Send alerts via Slack and WhatsApp

Distributes summary notifications through multiple communication channels to keep teams instantly informed.

What You'll Need

OpenAIGmail ToolSlackWhatsApp BusinessHubSpot Service Hub
  • OpenAI API key for transcription processing
  • HubSpot account with CRM access
  • Gmail account for email notifications
  • Slack workspace integration
  • WhatsApp Business API or Twilio account
  • Webhook endpoint configuration for transcription input

This automation has 4 configurable settings you'll customize during setup.