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Back to Automate sales order prioritization with ERP-WMS-TMS integration based on SLA tiers

Set Up: Automate sales order prioritization with ERP-WMS-TMS integration based on SLA tiers

This workflow fetches pending orders from your ERP system and calculates priority scores using SLA tiers, order value, and urgency. It automatically creates picking tasks for critical orders, alerts managers, and generates optimized schedules for warehouse operations and dispatch.

What This Automation Does
1

Fetch pending sales orders from ERP

Retrieves all orders in pending or confirmed status from your ERP system every 15 minutes for real-time processing.

2

Calculate priority scores using SLA data

Evaluates each order based on customer tier, urgency, order value, and profit margin to generate weighted priority scores.

3

Identify SLA-critical orders

Detects orders approaching or past SLA deadlines and flags them for immediate escalation and handling.

4

Create picking tasks and schedules

Generates warehouse picking tasks for urgent orders and creates optimized schedules based on priority levels.

5

Send alerts and update systems

Notifies warehouse managers of critical orders via SMS/email and updates order status across ERP and TMS systems.

6

Generate dispatch schedules

Creates optimized dispatch timelines and sends summary reports to operations teams for transparency.

Prerequisites

  • ERP system with API access for order data
  • Customer SLA tier information and delivery timeframes
  • WMS integration for picking task creation
  • TMS system for dispatch scheduling
  • Email and SMS notification capabilities