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Client review collection & sentiment analysis with HighLevel, GPT-4o, Gmail & Slack

Automatically collects client reviews and analyzes sentiment using HighLevel CRM, GPT-4o, Gmail, and Slack for streamlined feedback management.

workflowcrm
Rahul Joshiby Rahul Joshion n8n
Nodes

20

Triggers

1

Platform

n8n

Tech Stack
Google Sheets
Google Sheets
HI
High Level
AI Agent
LM
Lm Chat Azure Open Ai
Gmail
Gmail
Slack
Slack
How It Works

This workflow fetches recently won deals from HighLevel CRM and sends AI-generated review request emails to clients. After 24 hours, it analyzes client responses using GPT-4o sentiment analysis and posts summaries to Slack while logging any errors to Google Sheets.

1

Fetch won deals from HighLevel CRM

Retrieves all opportunities marked as won in HighLevel, gathering client details like name, email, and deal information for personalization.

2

Generate personalized review request emails

Uses GPT-4o to create HTML-formatted emails thanking clients and requesting feedback with Google Review and feedback form links.

3

Send emails via Gmail

Automatically sends the AI-generated review request emails to clients through Gmail without manual intervention.

4

Wait 24 hours for client responses

Pauses the workflow to give clients sufficient time to read the email and provide their feedback or reviews.

Attached Files
workflow.json
5

Retrieve and analyze client replies

Fetches Gmail thread responses and uses GPT-4o to analyze sentiment and summarize client feedback.

6

Post summaries to Slack and log errors

Sends clean sentiment summaries to Slack for team visibility and logs any API errors or validation issues to Google Sheets.

What You'll Need

Google SheetsHigh LevelLm Chat Azure Open AiGmailSlack
  • HighLevel CRM account with deal data
  • Gmail account with API access enabled
  • Azure OpenAI API key for GPT-4o access
  • Slack workspace with webhook integration
  • Google Sheets account for error logging
  • Google Forms setup for feedback collection

This automation has 4 configurable settings you'll customize during setup.